Privacy Policy

Last Updated: May 1, 2025

Introduction

Welcome to LetsChess ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our massively multiplayer online chess game. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information through our services, particularly focusing on our responsibilities to maintain a safe and fair gaming environment.

Information We Collect

We collect several types of information to operate, improve, and protect our services:

Account Information

When you create an account, we collect information such as:

  • Username
  • Email address
  • Password (stored in a securely hashed format)

Technical Information

To ensure proper function of our services and maintain platform security, we collect:

  • IP addresses: We collect and store IP address information to enable essential game functions, detect and prevent abuse, enforce our community standards, and administer bans or mutes when necessary.
  • Device information (browser type, operating system)
  • Connection information and log data
  • Game activity data

Game Data

We collect data related to your gameplay, including:

  • Game statistics (moves, captures, etc.)
  • Chat messages
  • In-game actions and interactions
  • Session duration and frequency

How We Use Your Information

We use the information we collect for the following purposes:

Game Operation and Improvement

  • Provide, maintain, and improve the game experience
  • Develop new features and functionality
  • Monitor and analyze usage patterns
  • Debug and address technical issues

Community Management and Safety

  • Enforce our community guidelines and terms of service
  • Detect and prevent disruptive behavior, including cheating and harassment
  • Implement and manage moderation actions (warnings, mutes, temporary or permanent bans)
  • Associate multiple accounts used by the same individual when necessary for moderation

Important Note: We specifically retain IP address information to enable effective moderation, prevent ban evasion, and ensure players who have violated our community standards cannot immediately return with new accounts. This is essential for maintaining a fair and positive environment for all players.

Communication

  • Respond to your inquiries and support requests
  • Send important notifications about the game
  • Provide information about updates or changes to our services

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

  • Maintaining your account while it remains active
  • Retaining moderation-related data (including IP addresses) for security and enforcement purposes
  • Complying with legal obligations
  • Resolving disputes
  • Enforcing our agreements

Information Sharing

We do not sell your personal information. We may share your information in the following limited circumstances:

  • With service providers: We work with third-party service providers who help us operate our services (such as hosting providers, analytics services, etc.)
  • For legal reasons: We may share information if required by law, legal process, or governmental request
  • To protect rights and safety: We may disclose information to protect our rights, property, or the safety of our users or others

Your Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • Access to your personal information
  • Correction of inaccurate or incomplete data
  • Deletion of your personal information
  • Restriction or objection to certain processing activities
  • Data portability

To exercise these rights, please contact us using the information provided at the end of this policy. Please note that some requests may be limited by applicable law or our legitimate interest in maintaining game integrity and community safety.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Discord: https://discord.gg/BZkQUPm83e